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FAQs

How long will it take for my refund to go through?

Answer

Please allow up to 5 working days for the funds to reach your account.

Most Common FAQs

Question

How will I know if your product will fit in my home / garden?

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Question

What do I do if I want to cancel my order?

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Question

Can I exchange the product I ordered online for another?

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Question

The product I would like to order is out of stock, can you notify me when it is available?

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Can't find what you're looking for?

If you can’t find the information you require in our FAQs or on product pages, there are several ways to contact our Customer Services team:

If you can’t find the information you require in our FAQs or on product pages you can call our Customer Services Team on 0800 521 558. Our customer services team are available between 09:00 and 17:00 hrs Monday to Friday.

Or fill out our contact us form.

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